Effective Date 7/1/2024Sugardale Privacy Policy

Thank you for visiting the Sugardale Food Service website https://www.sugardalefoodservice.com/ (“Site”).   Sugardale (“we,” “our,” “us”) respects the privacy of website visitors.  In order to provide the highest quality service, it is often necessary to collect certain information, so that the customer's needs may be met. This Privacy Policy tells you how we collect, use and disclose information we collect effective as of the date posted above.  By using the Site and submitting information you agree that we may use and disclose your information according to the terms of this Privacy Policy. 

Gathering Information

We gather information about Site visitors in order to provide the highest quality service to our customers. Site visitors are not required to provide personally-identifiable information in order to view the Site or have access to its content.  Some information is collected when our visitors knowingly provide it to us when enrolling in our newsletter (email addresses) or through our Contact Us form (name, address, phone number, email address).  

Our Site may offer the ability to apply for a position with our company on our Careers page.  This page is operated by our third-party staffing partner that collects information about job applicants including contact information, education and employment history, references, and job-related information; this information is shared with us for hiring decision-making. 

Our Site may offer the ability to access certain areas of the Site that are not available to the general public.  This requires establishing a username and password. When a partner logs into the Broker Services area of the Site their username and password are temporarily stored on the server. This allows the user to browse through the Broker Services pages without being required to login to each individual page. Upon logging out, leaving the site, or inactivity for more than 20 minutes the temporary information is purged, and the user will be required to login again to access the area. No personally-identifiable information is kept on the Site. 

We may also automatically collect information about Site visitors accessing the Site including their device’s IP address, device identification, and statistics about how they use the Site. 

Cookies and Similar Technologies; Do Not Track

We may use cookies and similar technology to collect aggregate (non-personal) information about Site usage by all of our visitors and to help us remember you and your preferences when you revisit the Site. These cookies may stay on your browser into the future until they expire or you delete them. We also use technology to facilitate the operation of the Site.  These functionality cookies usually are generally erased when you close your browser window.  Further general information about cookies and how they work is available at www.allaboutcookies.org.

We may allow selected third parties to place cookies, tracking pixels and similar technologies through the Site to provide us with better insights into the use of the Site or user demographics or to provide relevant advertising to Site visitors.  These third parties may collect information about a consumer’s online activities over time and across different websites when he or she uses our website. We may also permit third party service providers to place cookies through our Site to perform analytic or marketing functions where you are notified of them and you have consented to the usage.   We do not control the use of such third party cookies or the resulting information and we are not responsible for any actions or policies of such third parties. 

Except as otherwise disclosed in this Privacy Policy we do not use technology that recognizes a “do-not-track” signal from your web browser. 

How We Use Your Information

Our primary purposes for the collection and processing of information are to provide information about our products and services, to respond to requests or inquiries from Site visitors, to improve our Site and business operations, to administer the use of the Site, to market our products and services, and to enable Site visitors to enjoy and easily navigate our Site. Also, we may process your information where we have a legitimate interest (e.g., fraud prevention, network and information security, analytics, research and development (including marketing research), quality control and compliance with our legal obligations) and as you otherwise direct.  

Children’s Privacy

This Site is not designed nor intended to be attractive to use by children under the age of 13.  We do not knowingly collect information from children under the age of 13.  If you are under 13 please do not submit any information to us. 

Accessing Your Information and Your Choices

You can update, amend or delete your information at any time by emailing us at the address below. 

You can choose not to receive promotional emails from us by “unsubscribing” using the instructions in any email you receive from us.  This will not stop us from sending emails about your account or your transactions with us.   

You can choose to cancel receiving our newsletter by “unsubscribing” using the instructions in the newsletter. 

You can choose to delete or block cookies by setting your browser to either reject all cookies or to allow cookies only from selected sites.  If you block cookies performance of the Site may be impaired and certain features may not function at all.

Data Sharing

We may reveal information about you to unaffiliated third parties: (1) if you request or authorize it; (2) if the information is provided to help complete a transaction for you; (3) if the information is provided to comply with the law, applicable regulations, governmental and quasi-governmental requests, court orders or subpoenas, to enforce our Terms of Use or other agreements, or to protect our rights, property or safety or the rights, property or safety of our users or others (e.g., to a consumer reporting agency for fraud protection etc.); (4) if the disclosure is done as part of a purchase, transfer or sale of services or assets (e.g., in the event that substantially all of our assets are acquired by another party, customer information may be one of the transferred assets); (5) if the information is provided to our agents, outside vendors or service providers to perform functions on our behalf (e.g., analyzing data, providing marketing assistance, providing customer service, processing orders, etc.); or (6) as otherwise described in this Privacy Policy.  

We may share your information with our affiliated companies.  We may share aggregated information that does not personally identify you with advertisers, business partners, sponsors, and other third parties. 

We do not share your information with third parties for their marketing purposes. 

Security

We use reasonable technical, administrative and physical measures to protect information contained in our system against unauthorized access, destruction, misuse, loss or alteration.  We may use standard encryption technology to protect information being transferred to our site, but no method of electronic transmission or storage is 100% secure.  If we receive instructions using your username and password we will consider that you have authorized the instructions.

Data Processing and Cross-Border Data Transfers

Our Site is maintained on servers located in the United States, and personal information submitted is stored on our servers in the United States.  If you are visiting our Site from outside the United States, please be advised that your information is transferred to our U.S. servers.  Disclosing your personal information to us pursuant to this Privacy Policy is at your own risk.  We operate within the United States and we make no representations that the practices described in this Privacy Policy are compliant with laws outside the United States that apply to the collection, security, use and disclosure of personal information.  

Notices to Residents of Specific States

California 

Your California Privacy Rights (Shine the Light): We do not share your personal information with third parties for their direct marketing use.   

Consumer Privacy Act Notice: Please read about your Consumer Privacy Act rights and how to exercise them here.   

Texas 

Data Privacy and Security Act Notice: Please read about your Data Privacy and Security Act rights and how to exercise them here

Nevada  

We do not transfer personal information for monetary consideration.  If you would like to tell us not to sell your information in the future please email us at contactus@freshmark.com with your name, postal address, telephone number and email address with “Nevada do not sell” in the subject line.  

Colorado, Connecticut, Florida, Montana, Oregon, Virginia and Utah  

We are currently not subject to the Colorado Privacy Act, the Connecticut Personal Data Privacy Act, Florida Digital Bill of Rights, the Montana Consumer Data Privacy Act, the Oregon Consumer Privacy Act, the Utah Consumer Privacy Act, or the Virginia Consumer Data Protection Act. If we become subject to any of these laws in the future we will update this Privacy Policy accordingly.   

Links to Other Sites

We may permit others to link to this Site or to post a link to their site on ours.  We do not endorse these sites and are not responsible for other sites or their privacy practices.   Please read their privacy policies before submitting information. 

Changes to the Privacy Policy

We may amend this Privacy Policy from time to time.  The Privacy Policy in effect at the time you use the Site governs how we may use your information.  If we make material changes we will post the revised Policy and the revised effective date on this Site. Please check back here from time to time to review any changes. 

Contacting Us

This Site is owned and operated by Fresh Mark, Inc.  You can contact us using our Contact Us page, by mail at PO Box 571, Massillon, Ohio 44648, by email at contactus@freshmark.com or by phone at 1-800-860-6333.